Return & Refund Policy
30-Day Hassle-Free Returns
At RelixaCare, your satisfaction is our top priority. If for any reason you’re not completely happy with your purchase, we offer a 30-day return and refund policy.
Eligibility for Returns:
Products must be returned within 30 days of delivery.
Items should be in original condition and packaging.
Products damaged due to misuse are not eligible for a refund.
How to Return:
Contact our customer support via the Contact Us page or email.
Provide your order number and reason for the return.
Our team will guide you through the simple return process.
Refunds:
Once we receive and inspect your return, your refund will be processed within 5–7 business days.
Refunds will be issued to your original payment method.
Exchanges:
Currently, we only offer refunds.
If you wish to exchange an item, simply return it for a refund and place a new order.
Questions?
If you have any questions about returns, refunds, or exchanges, our friendly customer support team is always here to help.