Shipping Policy

Fast & Reliable Shipping Across New Zealand

At RelixaCare, we’re committed to delivering your orders quickly and safely. Here’s what you need to know:

Order Processing:

All orders are processed within 1–2 business days.

You’ll receive a confirmation email once your order has been shipped.

Delivery Times:

Standard shipping within New Zealand usually takes 3–7 business days, depending on your location.

Expedited shipping options are available at checkout for faster delivery.

Shipping Costs:

Standard shipping rates apply based on your location.

Free shipping promotions may be offered on select products or orders.

Tracking Your Order:

Once your order ships, you’ll receive a tracking number via email.

You can use this number to monitor your order’s progress until it reaches your door.

International Shipping:

Currently, we only ship within New Zealand.

Packaging & Care:

All products are carefully packaged to ensure they arrive in perfect condition.

If your package arrives damaged, please contact us immediately for assistance.

Questions?
If you have any questions regarding shipping, tracking, or delivery, our friendly customer support team is here to help via the Contact Us page or email.